This article on the behalf of Clark, a Restaurant owner in New York city, elaborates his own experience of getting remote assistance from a tech support firm for computer repairing.
Hi, I’m Clark. I have a big restaurant in New York City and find myself always busy in managing it. I have a LAN in my restaurant for proper communication between different departments. Last month, one computer in the accounts department of the restaurant was not working properly. It was very important to get this computer repaired as early as possible because of important data on it. Due to lack of time it was not possible for me to send it for repair to a computer service center. I decided to solve the problem by taking assistance from a online tech support firm to fix computer error.
I called up that online tech support firm.
Manoj, on the other hand has given me such a good tech support that I can never forget. He instructed me verbally about the 5-6 steps required to solve the problem related with operation of the computer. He asked me about the message I was getting on the screen of the computer monitor. When I told him about the message related with problem with driver version. He guided me about proper installation of some drivers to get all the features of the computer. He told me about effective use of remote computer repair services. It was a good experience of getting the computer repaired through online assistance from a person sitting far away from you.
I thank Manoj for all the good work he has done for me. Before this incidence, my experience was not good but assistance from that technical firm has changed my opinion. Now, I am a supporter of remote access for repairing computer related problems.
I thank Manoj for all the good work he has done for me. Before this incidence, my experience was not good but assistance from that technical firm has changed my opinion. Now, I am a supporter of remote access for repairing computer related problems computer related problems.